Privacy Policy

1. The Website

This website is hosted on Squarespace. If you have any questions about this Privacy Policy or how your data is handled, please contact us at bagelncakes@gmail.com.

2. What Information We Collect

When you place an order through our website, we collect the following personal information: full name, delivery address, email address, and phone number. We only collect the information necessary to process and deliver your order.

3. How We Use Your Information

Your personal data is used solely to process and fulfil your order, arrange delivery, and contact you regarding your order (e.g. delivery updates or issues). We do not use your personal data for marketing or promotional communications.

4. Payments

All payments are processed securely through Squarespace’s integrated payment system. We do not store or have access to your full payment card details.

5. Sharing Your Information

We only share your data where necessary to operate our service, including payment processing via Squarespace and delivery services (e.g. couriers such as Royal Mail or similar). We do not sell, rent, or share your personal data with third parties for marketing purposes.

6. Data Storage and Security

Your data is stored securely using Squarespace’s systems. We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil your order and comply with legal, tax, and accounting obligations.

8. Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your data (where applicable), and restrict or object to how your data is used. To exercise any of these rights, please contact us at bagelncakes@gmail.com.

9. Cookies

This website may use essential cookies through Squarespace to ensure the site functions properly. We do not use cookies for advertising or marketing purposes.

10. Changes

We may update this Privacy Policy from time to time. Any updates will be posted on this page.